How can we help?
View links, documentation, and contact support. You can also find technical help and answers to frequently asked questions in the Help Center.
Nearmap Support
Browse Help Center for product documentation, detailed how-to guides and information on the latest product releases.
Search Help Center Nearmap APIs Betterview APIs
itel Support
Find help for third-party service providers, claims adjusters, homeowners, and wood restoration.
Current operational status of systems
While we strive to provide 24/7 access to superior property intelligence, on the rare occasion we do experience an unexpected outage we’ll update the status page with a description of what’s happening.
Submit a support ticket
If the Help Center and Community don’t have the answers you need, fill out the form below and we’ll get back to you within 2 business days.
Data & Insights
[**Imagery**
Inspection-grade imagery, refreshed up to 3x annually](https://www.nearmap.com/products/imagery) [**AI Insights**
130+ property insights from AI trained on owned data](https://www.nearmap.com/products/insights) [**Disaster Insights**
Current natural hazard and property condition data](https://www.nearmap.com/products/disaster-insights)
[**itel Pricing**
Guaranteed materials pricing backed by a 30-year database](https://www.nearmap.com/products/itel-pricing) [**itel Analysis**
Repair vs. replace analysis for roofing, cabinetry, and structural materials](https://www.nearmap.com/products/itel-analysis)
Applications
[**MapBrowser**
View, measure, and analyze any property, from anywhere](https://www.nearmap.com/products/mapbrowser) [**Betterview**
AI-powered insights that help underwriters price accurately, flag risk, and manage renewals](https://www.nearmap.com/products/betterview)
[**itel NOW**
Material identification, pricing, and repairability analysis, in under 30 minutes](https://www.nearmap.com/products/itel-now) [**ImpactResponse**
Post-disaster intelligence and FEMA-aligned damage classification](https://www.nearmap.com/products/impactresponse)
[**Insurance**
Smarter underwriting, faster claims, fewer disputes](https://www.nearmap.com/solutions/insurance)
[**AECO**
Less time on site, less rework, better margins](https://www.nearmap.com/solutions/architecture-engineering-construction-operations)
[**Government**
Better assessments, faster permits, stronger emergency response](https://www.nearmap.com/solutions/government)
[**Geospatial Intelligence**
Inspection-grade intelligence that replaces trips, delays, and guesswork](https://www.nearmap.com/geospatial-intelligence)
[**Coverage**
Stay informed with updated captures of the latest imagery and data](https://www.nearmap.com/coverage) [**Artificial Intelligence**
Work with multiple datasets of current and historical AI insights](https://www.nearmap.com/artificial-intelligence)