# How can we help?

View links, documentation, and contact support. You can also find technical help and answers to frequently asked questions in the Help Center.

### Nearmap Support

Browse Help Center for product documentation, detailed how-to guides and information on the latest product releases.

[Search Help Center](https://help.nearmap.com/) [Nearmap APIs](http://developer.nearmap.com/) [Betterview APIs](https://dev.betterview.com/)

### itel Support

Find help for third-party service providers, claims adjusters, homeowners, and wood restoration.

[itel Support](https://www.nearmap.com/contact/itel-support)

### Current operational status of systems

While we strive to provide 24/7 access to superior property intelligence, on the rare occasion we do experience an unexpected outage we’ll update the status page with a description of what’s happening.

[View Status page](https://www.nearmap.com/status)

## Submit a support ticket

If the Help Center and Community don’t have the answers you need, fill out the form below and we’ll get back to you within 2 business days.

###### Data & Insights

[**Imagery**\
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Inspection-grade imagery, refreshed up to 3x annually](https://www.nearmap.com/products/imagery) [**AI Insights**\
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130+ property insights from AI trained on owned data](https://www.nearmap.com/products/insights) [**Disaster Insights**\
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Current natural hazard and property condition data](https://www.nearmap.com/products/disaster-insights)

[**itel Pricing**\
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Guaranteed materials pricing backed by a 30-year database](https://www.nearmap.com/products/itel-pricing) [**itel Analysis**\
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Repair vs. replace analysis for roofing, cabinetry, and structural materials](https://www.nearmap.com/products/itel-analysis)

###### Applications

[**MapBrowser**\
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View, measure, and analyze any property, from anywhere](https://www.nearmap.com/products/mapbrowser) [**Betterview**\
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AI-powered insights that help underwriters price accurately, flag risk, and manage renewals](https://www.nearmap.com/products/betterview)

[**itel NOW**\
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Material identification, pricing, and repairability analysis, in under 30 minutes](https://www.nearmap.com/products/itel-now) [**ImpactResponse**\
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Post-disaster intelligence and FEMA-aligned damage classification](https://www.nearmap.com/products/impactresponse)

[Integrations & APIs](https://www.nearmap.com/products/integrations-apis)

[**Insurance**\
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Smarter underwriting, faster claims, fewer disputes](https://www.nearmap.com/solutions/insurance)

[Quoting](https://www.nearmap.com/solutions/quoting)

[New Underwriting](https://www.nearmap.com/solutions/new-business-underwriting)

[Renewals](https://www.nearmap.com/solutions/renewal-underwriting)

[Data Analytics](https://www.nearmap.com/solutions/data-analytics-actuarial)

[Loss Control](https://www.nearmap.com/solutions/loss-control)

[Claims Pricing](https://www.nearmap.com/solutions/claims-pricing)

[Catastrophe Response](https://www.nearmap.com/solutions/catastrophe-response)

[**AECO**\
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Less time on site, less rework, better margins](https://www.nearmap.com/solutions/architecture-engineering-construction-operations)

[Bid Pursuit](https://www.nearmap.com/solutions/bid-pursuit)

[Design](https://www.nearmap.com/solutions/design)

[Planning & Assessment](https://www.nearmap.com/solutions/planning-assessment)

[Construction](https://www.nearmap.com/solutions/construction)

[Asset Management](https://www.nearmap.com/solutions/asset-management)

[**Government**\
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Better assessments, faster permits, stronger emergency response](https://www.nearmap.com/solutions/government)

[Property Assessment](https://www.nearmap.com/solutions/property-assessment)

[Urban Planning](https://www.nearmap.com/solutions/urban-planning)

[Emergency Management](https://www.nearmap.com/solutions/emergency-management)

[Infrastructure Management](https://www.nearmap.com/solutions/infrastructure-management)

[**Geospatial Intelligence**\
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Inspection-grade intelligence that replaces trips, delays, and guesswork](https://www.nearmap.com/geospatial-intelligence)

[View all Industries](https://www.nearmap.com/solutions)

[**Coverage**\
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Stay informed with updated captures of the latest imagery and data](https://www.nearmap.com/coverage) [**Artificial Intelligence**\
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Work with multiple datasets of current and historical AI insights](https://www.nearmap.com/artificial-intelligence)